Got questions?We've got answers.

Signing up takes around 5 minutes: business details, services and hours, plus phone verification with a WhatsApp code. Our team then reviews the registration — usually within 24 hours — and the public profile goes live once it's approved.

Yes, fully. The dashboard works on any device: desktop, tablet, phone.

Pikkoh is available in Albanian, German and English. You pick the language yourself, and booking emails go out in the customer's language.

Yes. Upload your logo, cover image, gallery and brand colours from the dashboard. Full branding is part of the Pro plan.

The customer opens the business's public profile and picks a service, a staff member and a time. Only genuinely free slots are shown, and booking works without an account. The confirmation is sent automatically.

Free: 30 bookings/month. Pro: 400/month during the 3-month free trial only — no cap as a paying subscriber. Enterprise: negotiated volume.

For now bookings are made without online payment — the customer pays in person. A payment integration is planned.

Yes — every business on Pikkoh gets a professional public booking page that customers can find through Google search, social media, Pikkoh's own search function, or a QR code you place at your location. The more businesses and customers join, the more visibility you get on the platform.

The customer register builds itself from bookings, and you can keep notes and history for each customer. If you already have a list, write to support — we'll help you move it over.

Data security: data is stored encrypted in the European Union (Frankfurt, Germany) and is never sold. Each business sees only its own customers, and dashboard access is protected with an extra verification step.

You can export your business and customer data at any time. There's no contract and no minimum term.

No. Signup needs no credit card and no contract. The Free plan is €0/month forever, and the account starts on Pro free for 3 months.

If you move to Pro within 7 days of your trial ending, the base price is €29/month; later than that it's €49/month. Either way, +€10/month per staff member above the 3 included applies and the 400-booking cap is lifted. If you don't confirm, the account moves automatically to the Free plan — 30 bookings/month, 1 staff member, email-only confirmation and no reminders. Your data always stays.

Pro includes up to 3 staff members. Every active staff member above 3 is billed at an additional €10/month, added automatically to the monthly invoice. Free is for 1 staff member; Enterprise has unlimited staff.

Yes. There's no contract and no minimum term. The account moves to the Free plan and your data stays exportable.

Pro includes 600 WhatsApp messages per month (+200 per staff member above the 3 included): confirmations and reminders by email + WhatsApp. If the quota runs out, notifications don't stop — they continue by email only, or you can buy a top-up: +100 messages for €9, +300 for €26. The Free plan has email confirmation only, with no reminders.

Yes. Support is available in Albanian, opened straight from the business dashboard or by email at business@pikkoh.com.

Yes. The Pikkoh community comes automatically with a Pro or Enterprise subscription — no form, no application, no waiting list. The community has only just started: members-only events, access to experts across different fields, connections with other businesses and an exchange of ideas and experience are all in the making. There are no dates yet; members hear them first by email.